Rated 4.8 Out Of 5 StarsIf you have a leaking water heater in the Phoenix area, follow our emergency shut down instructions below to turn off your leaking water heater or call 602-551-8203 and one of our water heater experts will walk you through turning off your water heater.
1. TURN OFF THE GAS OR ELECTRICITY
- Gas: Twist the dial on the top of the thermostat from the “on” to the “off” position. This will turn off the gas at the water heater. If you ever smell gas exit the home immediately and contact the gas company.
- Electricity: Find your breaker box and flip the breaker for your water heater or if your water heater has a disconnect switch close to the water heater, simply turn off the switch to turn off the power to the water heater.
2. TURN OFF THE WATER SUPPLY
Find the cold side water pipe connected to the water heater and follow it back to the source or the wall. If you have an old-style turn faucet handle – Twist the handle clockwise until it stops. This should turn off the water.
If you have a newer lever style ball valve, pull or push the handle a quarter turn – this should turn off the water.
3. DRAIN THE WATER HEATER (*optional)
Drain the water heater if necessary to avoid any damage by connecting a garden hose to the bottom drain valve on the water heater. Run the other end of the hose to a lower location where hot or rusty water will not cause damage (hot water can damage grass and plants). Open the hot side faucet in the sink closest to the water heater – this will release the vacuum seal and let the water drain out of the water heater. Allow 10-30 minutes for the water heater to drain.
If you are having trouble completing any of the emergency shut down instructions above, call us at 602-551-8203 and we will walk you through shutting down your water heater, If you smell gas leaking at any time contact your local gas provider.
Here is a link to Southwest Gas in case you need their phone number.
Emergency Shut Down Instructions
If you have a leaking water heater in the Phoenix area, it is important to follow our emergency shut down instructions immediately. The first step is to turn off the gas or electricity to the water heater to prevent any further damage or safety hazards.
Next, shut off the water supply to the water heater to stop the flow of water and prevent any additional leakage. If necessary, you can also drain the water heater to minimize the amount of water inside. If you are unsure about any of these steps, do not hesitate to call our water heater experts for assistance.
Professional Assistance
If you are experiencing difficulty in turning off your leaking water heater, it is best to seek professional assistance. Our team of water heater experts can walk you through the process over the phone or schedule a service visit to your home. Safety is our top priority, so never hesitate to reach out for help in dealing with a leaking water heater.
In case you detect a gas leak at any point during the shut down process, contact your local gas provider immediately. Gas leaks can be extremely dangerous, and it is crucial to take swift action to ensure your safety and the safety of your home.