What Our Clients Say About Us

Phoenix’s #1 Water Heater Repair, Replacement, & Installation Company.

Read a sample of our reviews below to hear what our customers have to say about our service. Need help with your water heater or have a question? Call us 24/7/365 at 602-253-8010 to speak with a water heater expert.

“The company was able to set up an appointment quickly and provide me with a fair price for a new water heater. Don, the service technician was on time, efficient, professional and answered all questions.”

Kimberly C, Phoenix area, AZ. November 2021- Provided By Google

“Don S was amazing. Very professional and friendly.”

 

Kirk S, Phoenix area, AZ. November 2021- Provided By Google

“From the start the experience was exceptional. Quick response/professional/respectful. Chris A was on time, had great communication and did a spectacular job. Stayed late to complete the installation and made the transaction simple and easy. If you need any of their services…these are guys to use. Five Star Service!!!”

Chris M, Phoenix area, AZ. November 2021- Provided By Google

“I had an 18 year old GE water heater that was running great but feared every day that it was ready to go! I called a couple of “Big Name Local Guys” one whom I use for HVAC to come over for a tankless quote. They had to get an electrician to come inspect for running electric to the circuit box as the house is 70 years old and all cinderblock construction. I was referred to Water Heaters Only from a buddy who used them last year so Don came over after the two other companies left. Don’s quote came in under their for a new tank as I can’t afford the $15000 for the tankless and electrical upgrade. Don got here within an hour of making my initial call to the main call center and he installed and removed the 18 year old GE for a new Bradford and White! Don did a great job, clean, professional and polite. I am glad I chose Water Heaters Only for this job. Thank you!”

Raymond K, Phoenix area, AZ. November 2021- Provided By Google

“the bottom of my under warranty water heater failed. Called Water Heaters Only on Sunday afternoon. The woman I spoke with was extremely helpful in walking me through steps needed to get the warranty work done. Called the manufacturer and they immediately provided the information I needed for the replacement. First thing Monday morning I spoke with Tom at Water Heaters Only. He got me on the schedule for Monday afternoon! Don S called early on in the appointment window to let me know he was on the way. Showed up and had new replacement water heater operational within 90 minutes. Don left the area in the garage probably cleaner than when he arrived! Everyone I dealt with was so polite and professional! Such a refreshing experience! Next time I need plumbing work, I will be contacting Water Heaters Only!”

Debra A, Phoenix area, AZ. November 2021- Provided By Google

“Trevor and Chris A did a great job installing my new water heater. They were fast, professional, and answered all my questions.”

Jason H, Phoenix area, AZ. November 2021- Provided By Google

“My old water heater went out, I called and they had Chris A ready for replacement within the same hour. He was informative and professional. He went over any questions I had and showed me how to operate. Left area clean as well. Thanks Chris and waterheatersonly.”

Timothy B, Phoenix area, AZ. October 2021- Provided By Google

“Your install team, Trevor E and Chris A, were professional and did a great job. I would give them a five star rating. Thank you.”

Daniel T, Phoenix area, AZ. October 2021- Provided By Google

“My water heater started leaking. I called Water Heaters Only and they sent someone out to replace it the same day. Technician Trevor E. was professional, courteous and respectfully answered all my questions.”

Bonnie H, Phoenix area, AZ. October 2021- Provided By Google

“I recently discovered that we needed a new water heater so I called this company and was able to get an appointment the very next day. Don came out and gave us a very reasonable quote and quickly began replacing our water heater. He was very professional the whole way through and explained what he had done after he was finished, I highly recommend this company.”

John W, Phoenix area, AZ. October 2021- Provided By Google

“Called and received my replacement the same day- and it was a Monday! Don arrived right at the beginning of the window I was given and was fast and friendly.”

Stina S, Phoenix area, AZ. October 2021- Provided By Google

“I recommend this company and technician Dillon. The company was great from the moment I called and then very impressed with the technician Dillon. He was so professional and patient with me…explaining things to me. Even when I’d ask the same question twice, he was patient and kind about it ????. Dillon is a great representation of the company. I would definitely call this same company again, should I need this work done again, and I’d request Dillon as my Tech, for-sure. I will definitely recommend this company, and technician, to family and friends who are in need of this type of service. Great Job!! Thanks for what you do.”

Kandi M, Phoenix area, AZ. September 2021- Provided By Google

“Don S. from Waters Heaters Only replaced my water heater. I called Monday morning first thing and Don was here within 3 hours. He was professional, explained everything he was going to do and gave me the charges and expected time to complete the job before starting. I am very pleased with Water Heaters Only and Don’s service”

Debra H, Phoenix area, AZ. September 2021- Provided By Google

“After waiting 4 days for a different company to come out and having them cancel, it was a welcome relief to have Water Heaters Only available and ready to show up within a few hours of me contacting them. Don S did an amazing job and was a pleasure to work with. He even replaced my old valves and hoses. Thoroughly satisfied with the entire experience.”

Ammon F, Phoenix area, AZ. September 2021- Provided By Google

“Love doing business with Water Heaters Only. Courteous, helpful, professional and timely. Don, our installer is a great guy, personable and professional, very helpful. Jerry J”

Jerry J, Phoenix area, AZ. September 2021- Provided By Google 

“Trevor E and Chris A made a wonderful job. They were very profesional, puntual and kind. They were great. Thank you for the job, I will call them in future .”

J A, Phoenix area, AZ. August 2021- Provided By Google 

“I noticed a puddle of the floor under the water heater on Monday. Filed a claim with my warranty company. I was given Water heaters Only name and phone number. Tuesday I noticed the wall was wet, checked bedroom on other side of garage wall and my carpet was soaking wet. Tom was able to get someone out the same day. Dillon assessed the damage and called a restoration company for me. Then changed out my water heater WIth a pan this time. Dillon was efficient and professional. I am so thankful for his help and work. Thank you Water Heaters Only!”

Mary M, Phoenix area, AZ. August 2021- Provided By Google

“Great service and price!”
 

Dick M, Phoenix area, AZ. August 2021- Provided By Google

“Trevor E. & Chris did a great job. The were punctual, friendly and thorough. I would recommend their service to others.”

Jake C, Phoenix area, AZ. August 2021- Provided By Google

“Professional, efficient, friendly, replaced water in amazing speed and cleaned up after. Got to our house very quickly after service call!”

Sheila D, Phoenix area, AZ. July 2021- Provided By Google

“Trevor did a great job installing a new water heater. This is the second time we have used Water Heaters Only for new water heaters and both times we have been very happy with the installs. They are prompt, courteous, work clean and have fair pricing.”

Ronda S, Phoenix area, AZ. July 2021- Provided By Google

“Our water heater began leaking yesterday evening, and after placing a call that was promptly answered in a very friendly and concise manner, a technician was onsite at our home first thing this morning. The tech, Dillon, was very friendly and professional in walking me through the process. Moreover, today is July 4th! It’s refreshing to see a company deliver on its promise – they are open 24/7, 365 days per year. I would most definitely recommend this company to others.”

Brad N, Phoenix area, AZ. July 2021- Provided By Google

“Walked into my garage to find a puddle of water around my tank. Called these guys and they sent Trevor out in just a few hours. He was friendly, professional, knowledgeable and did an awesome quick job. 10/10 service. It was $1,600 for replacement and installation of a 40 gallon gas heater tank.”

Steen B, Phoenix area, AZ. June 2021- Provided By Google

“Don S. was professional, efficient, helped explained the procedure, received great same day service. Very happy with the new water heater.”

Suzanne S, Phoenix area, AZ. June 2021- Provided By Google

We called in the morning after noticing that our water heater was leaking. Water Heaters Only, Inc. gave us a window between 1pm and 3pm. The technician who came was Dillon G.. He was very punctual. He arrived at 1pm and worked hard until almost 4pm. He did a great job replacing our old water heater by a new one. He was very competent, very efficient and courteous. He was very careful and left the installation area within our house as clean as it was when he arrived. He worked very diligently, carefully and methodically. The work was not easy: some of the water pipe connections were rusty since we have had our old water heater for about twenty years. We appreciably greatly Dillon’s excellent service and professionalism.

Aimé B, Phoenix area, AZ. May 2021- Provided By Google

“Tech showed up within 2 hours of my call. Did an amazing job, picked up after himself and was completely professional”

Jimmy J, Phoenix area, AZ. May 2021- Provided By Google

“I noticed that my hot water tank was leaking this morning. I found this company on YELP with 5 star reviews and now I know why. I called this morning at 10am they gave me a window between noon and 3pm. Dillon called at 1pm to say that he was 30 minutes away. Once he arrived he assessed the hot water tank and gave me a very reasonable estimate to have it hauled away and a new one installed. He had it all done within 45 minutes. I found it interesting that he placed a drip pan underneath the new tank. What a brilliant idea. He was professional and personable. What fantastic service!”

Mendee A, Phoenix area, AZ. May 2021- Provided By Google

“Dillon G. was our technician – the whole experience went exactly how we needed it to. We contacted them and within less than 24 hours we had a new water heater and were good to go. The price seemed fair considering how quickly we could get this issue resolved and that is exactly what we were looking to do. We would recommend them and would use them again.”

Carrie H, Phoenix area, AZ. May 2021- Provided By Google

“Our old water heater suddenly started leaking late on a Friday night and I was very thankful Water Heaters Only was able to send out a technician on the very next day (Saturday) to install a new heater. Trevor E. was the installer and he was very professional and patiently answered all my questions. He was prompt, courteous and carefully explained why he upgraded several fittings/plumbing fixtures. All in all, a great job!!”

Gib Y, Phoenix area, AZ. May 2021- Provided By Google

“They came out next morning after I called. Replaced both my 20 year old water heaters. Fast, efficient, professional. Trevor was great”

Craig K, Phoenix area, AZ. May 2021- Provided By Google

“Water Heaters Only replaced my old water heater expeditiously and professionally. The technician, Dillon G., was knowledgeable and polite, did very nice work and willingly answered all my questions. I can honestly say I am very pleased.”

Cyd, Phoenix area, AZ. April 2021- Provided By Google

“Our heater was replaced by Trevor E. He was very professional and easy to work with. I am impressed with their response time and quality of work. I would recommend to anyone!”

Bill H, Phoenix area, AZ. April 2021- Provided By Google

“Very impressed with Dillon G.’s capability to turn a nightmare installation to a professional installation. The larger water heater looks phenomenal. I would highly recommend this company to anyone.”

Cathy S, Phoenix area, AZ. April 2021- Provided By Google

“Don S. Did a wonderful job installing our water heater. Heck of a nice guy too!”

 

Dena H, Phoenix area, AZ. April 2021- Provided By Google

“Don S arrived early, completed the work in a very professional manner, and cleaned up after he was finished. The water heater installation is a work of art. More important we have reliable hot water again. Thanks Don”

Michael H, Phoenix area, AZ. April 2021- Provided By Google

“Don arrived at the time stated. Did a very clean and through installation. Completely satisfied with the install.”

Rob R, Phoenix area, AZ. April 2021- Provided By Google

“I can’t say enough good things about these guys. Paul, the guy that answered the phone every time I called, was consistently pleasant and just an all around good guy. Don, the guy that replaced the water heater, was also very pleasant, personable and did a quality job. I would definitely recommend and do business with again without hesitation. These guys are legit.”

Christopher D, Phoenix area, AZ. March 2021- Provided By Google

“New water heater in one day , local company – Trevor was a great installer and the getting the service was easy and reasonable.”

Beth R, Phoenix area, AZ. March 2021- Provided By Google

“After waiting several days for another business to call me back, I called Water Heaters Only and they were able to come out the next day to install a new water heater. Don S. did a great job installing the new water heater and took away my broken water heater. If you are in need of a water heater, I highly recommend this company.”

Ivan K, Phoenix area, AZ. March 2021- Provided By Google

“Don S installed our new water heater. Don did a great job very professional. I would recommend using water heaters only if you need a new water heater. Thanks Don S and waterheaters only.”

Andrew J, Phoenix area, AZ. March 2021- Provided By Google

“I recently had a water heater go out in the late afternoon. I called a competitor and paid their $125 after hours rate only to have them show up and not be able to repair my 3 year old water heater that I had purchased from Home Depot and self installed. I spoke with Tom at Water Heaters Only at 830 am the next morning. By 930 am his tech Trevor arrived with a new water heater. 90 minutes later he had replaced the old water heater, water supply lines, gas valve and gas supply line, and hauled away the old water heater. All for less than I had been quoted on the phone. Trevor was awesome! I highly recommend Water Heaters Only.”

Mike A, Phoenix area, AZ. March 2021- Provided By Google

“Don S was prompt. He thoroughly explained the work he would do. He finished his work when he said he would. He cleaned his work area and explained the warranty and the importance of the WHO sticker. He answered my questions about homeowner maintenance tasks. He is professional, skillful and experienced. Great job.”

ST H, Phoenix area, AZ. March 2021- Provided By Google

“My technician was Dillon G. He did an incredible job. Everything was explained to me. Added a drain. Showed up on time. Was very professional and courteous. I would recommend this company to anyone.”

Vickey M, Phoenix area, AZ. February 2021- Provided By Google

“Great local business. Prices were fair and service was supurb.”

 

Gina B, Phoenix area, AZ. February 2021- Provided By Google

“Called the morning for a new water heater. By early afternoon Trevor was here. Very knowledgeable and did an excellent job. I highly recommend them.”

Gary G, Phoenix area, AZ. February 2021- Provided By Google

“I was able to have my water heater replaced the same day I called Water Heaters Only about my leaking water heater. I was given a quote over the phone and the final amount due was close to what was quoted. I opted for a larger tank which increased the price a bit. Trevor was the technician that came out. He was friendly, efficient and his work was neat. I am satisfied with the work done by Water Heaters Only.”

Michelle G, Phoenix area, AZ. February 2021- Provided By Google

“Trevor did a great job for installing our new water heater. He’s very professional and accommodating. Thank you Trevor. Thank you water heaters only inc.”

Doc A, Phoenix area, AZ. February 2021- Provided By Google

“Fantastic! Don S. came out the following day from the Phoenix location right on time. Followed the COVID guidelines and kept a safe distance at all times. The new water heater was installed within 2 hrs. Very pleasant, friendly technician. I will be more than happy to refer Water Heaters Only to friends, family and neighbors. Very pleased with the next day service. 5 Stars!”

Eileen I, Phoenix area, AZ. February 2021- Provided By Google

“Installer arrived on time. Very personable. I watched the install. Did a great job. He had many valuable suggestions/comments. I had other price quotes. Basically about $175 less then the best quote. Would use then again. In fact, my neighbor will use them tomorrow.”

John M, Phoenix area, AZ. February 2021- Provided By Google

“Water Heaters only did an excellent job at installing my new water heater. Trevor was my installer, helped identify an issue that needed attention behind my heater, and educated me about my new heater. I highly recommend this company and especially, Trevor.”

Pam B, Phoenix area, AZ. February 2021- Provided By Google

“I was extremely pleased with WaterHeatersOnly. Don S. came out and determined my old hot water heater was broken and within a few short hours, the installation of a new Rheem 40 gallon Hot Water Heater was complete. I would HIGHLY recommend WaterHeatersOnly and especially Don S. Thank you!!!! 5 Stars”

James S, Phoenix area, AZ. January 2021- Provided By Google

“Awesome job cant be happier very professional clean and on time highly recommend”

Ronald D, Phoenix area, AZ. December 2020- Provided By Google

“Don S was very particular and did a fine job with the install and addressing other issues causing water heaters to go out before they should.”

CJ M , Phoenix area, AZ. December 2020- Provided By Google

“Don S. was my technician. He was great! Quick, efficient, timely and very competitive pricing”

Mike F , Phoenix area, AZ. December 2020- Provided By Google

“My technician was Don S. he was very professional, courteous and explained the work that he was going to perform. I am so pleased with Water Heaters Only. I called at noon and Tom told me a technician would be there within the hour. Don came within the hour and installed my new Water Heater The price was reasonable and I will surely recommend Waters Heater Only to my friends and neighbors.”

Lawrence L, Phoenix area, AZ. December 2020- Provided By Google

“Our water heater began leaking, and we called Water Heaters Only for emergency help on Thanksgiving Eve. Don S arrived in one hour with a brand new 50 gallon Rheem Professional gas water heater. He had the old one removed and the new one installed in two hours. He did a wonderful job and tidied up very nicely. We thought the price was very reasonable and the service response time was absolutely great. Thanks Don. You are the consumate professional in every respect.”

Douglas P, Phoenix area, AZ. November 2020- Provided By Google

“5 star service today. Dillon was supper helpful and very knowledgeable. I will definitely use these guys in the future.”

Kani S, Phoenix area, AZ. November 2020- Provided By Google

“I called Water Heaters Only and was quoted a fair price for a new plumber’s quality (not the ones you get at big box stores) water heater. Dillion G arrived a few hours later and installed the new water heater. He took the time to notice what the temperature was on the old unit and set the new unit. He explained about maintenance and cleaned up the area. He took the old one away and within a couple hours we had hit water.”

W S, Phoenix area, AZ. November 2020- Provided By Google

“Needed to finally replace my 20 yr old gas water heater. Did a lot of research online and called water heaters only. Don S showed up the next day after about 2 hours installed a new one. Did an excellent job and thoroughly explained everything. Would highly recommend.”

Larry D, Phoenix area, AZ. November 2020- Provided By Google

“Had a water heater installed in my older home yesterday by Trevor who was so professional, knowledgeable, extremely friendly and patient. The replacement had some extra issues from the old connections, but Trevor tackled them like a pro that he is. Dillon also was here to assist who was extremely nice and helpful as well. Dealing with an older home has it’s challenges, I’ve been taken by so many unreliable and unprofessional workers that it’s nice to have faith that there are good honest people out there. Trevor and Dillon were the best…thanks guys…I really appreciated all your hard work:)”

Maureen R, Phoenix area, AZ. October 2020- Provided By Google

“Our technician was Dillon G. He did a great job and arrived 17 hours earlier than originally scheduled.”

John R, Phoenix area, AZ. October 2020- Provided By Google

“Don S. was a true professional. Beautiful installation job. Timely and efficient.”

Gary M, Phoenix area, AZ. October 2020- Provided By Google

“Don S. Is my kind of dude! Water Heaters Only came in on the same day as I called for help. I feel that the price was right for a new 50 gallon tank with parts and labor ( our 40 gallon was 12 years old!). Don was my technician and he was excellent!! Got the job done in under a couple of hours. I am very happy I found this company and I am honored to have had Don as our technician. I will for sure recommend them and be a loyal customer here in out.”

John M, Phoenix area, AZ. September 2020- Provided By Google

“Impressive and On Point! I called once and got a friendly person on the phone right away who gave me all of the information I needed in a prompt and friendly manner. They scheduled the product + install at a very reasonable rate. Within a few days, Dillon arrived, put the tank in quickly with no problems and was VERY nice to deal with! I ran my own business for 15 years, so I appreciate other companies who know how to do business and know how to make customers feel like they are a valuable part of every transaction…start to finish. Great job Dillon and great job W.H.O.!”

O.A, Phoenix area, AZ. September 2020- Provided By Google

“Water heater burst middle of night, found it 8am and the company had someone out in under an hour. Trevor did a great job. I would recommend this company.”

Alison S, Phoenix area, AZ. September 2020- Provided By Google

“Top notch company in AZ. Dillon was quick, professional and we were very pleased with the job he did. Would highly recommend. Even came out on Sunday. Five stars”

Bob J, Phoenix area, AZ. September 2020- Provided By Google

“My water heater broke yesterday and I called Water Heaters Only, Inc. which they were able to get me an appointment for the next day which was today. The Technician, Don S, came on time which I was really grateful for since I wanted this fixed ASAP which Don completed in 2 hours as he said it would take that long. Don took the time to explain what he did and explained to me about why the water was coming out extremely hot which I am glad he explained since I didn’t understand why it was. I will definitely recommend this business to others who need a new water heater. The price was reasonable and worth it, my new water heater looks great and I love how Don added some new features such as a bucket that the water heater sits on to protect the pedestal that it is on in the garage and now it has a thing to drain water in case it breaks”

Natalie S, Phoenix area, AZ. September 2020- Provided By Google

“My water heater was in a park model it was a 30 gallon. Called in the morning they gave me a appointment at 2:00pm. My water heater was a special one was worried. Dillon came out put in a 40gallon was real professional. It took 2 1/2 hours real pain in my park model so he made it custom. It looks so good its better than Athens home builder did. Wow what a difference. Thanks water heaters only it doesn’t make noise like my other one did and looks awesome! Also came under the high bid by almost $300. Call them first their is a reason they have a high star rating and they check everything…”

D.D, Phoenix area, AZ. September 2020- Provided By Google

“Same day service and best price I could find. They did a great job. Highly recommended!”

Blake S, Phoenix area, AZ. September 2020- Provided By Google

“Had a leaking water heater. Contacted WHO and ordered a replacement. Don S finished installing a new gas water heater less than four hours after my call. Exceptional responsiveness. Friendly. Top quality work. Conducted business the way I like … personal. If I live long enough to need another water heater (and memory is functioning), I’ll be back”

Wayne C, Phoenix area, AZ. September 2020- Provided By Google

“My technician Dillon was very professional, and did a clean install on my new water heater. The responsiveness of water heaters only is on point. From phone call to repair was done in 4 hours. Thank you”

Chris N, Phoenix area, AZ. July 2020- Provided By Google

“Don was great. He came shortly after I called and finished quickly. He was very professional”

Kathy M, Phoenix area, AZ. July 2020- Provided By Google

“Dillon from Water Heaters Only, Inc. did an outstanding job today replacing our broken water heater. He was extremely professional and explained everything thoroughly and openly. We are extremely pleased with and grateful for Dillon’s kind and professional service. Thanks, Dillon!”

Gerry T, Phoenix area, AZ. July 2020- Provided By Google

“Called expecting a day or two wait, but within about 3-hours Don was at our house. Good information, pro work and we were back up and running the same day. The replacement gas water heater works great”

Michael S, Phoenix area, AZ. July 2020- Provided By Google